Frequently Asked Questions
What is your return and exchange policy?
All sales are final — we do not offer refunds or exchanges. We encourage you to review your order carefully before confirming your purchase. If you have any concerns upon delivery, please contact us and we will do our best to assist you.
How do I know my order has been confirmed?
Once your order is placed, you will receive a confirmation to the email address provided at checkout. If you don't see it, check your spam folder or reach out to us directly.
Do you deliver outside of Nairobi?
Currently we deliver within Nairobi only. We are working on expanding our reach — stay in the loop to be the first to know when that changes.
How long does delivery take?
Orders are delivered within 24–48 hours of being placed.
How much does delivery cost?
Delivery costs are calculated at checkout based on your location within Nairobi.
What kinds of partnerships is ARMOR open to?
We are open to a wide range of collaborations — stockists, creative collaborations, churches, events, and content creators. If you feel aligned with what ARMOR stands for and want to explore working together, we'd love to hear from you.
How do I propose a partnership?
Fill in the contact form below and tell us a little about yourself and your idea. We'll take it from there.
How can I support ARMOR?
The most meaningful way to support is to wear the mission — purchase a piece, share it with someone, and let it spark a conversation. You can also follow us on social media, join our email list, and tell someone about us. Every bit of word-of-mouth goes a long way.
Why do you give back, and where does the money go?
Giving back is built into who we are — 10% of every purchase goes directly into our community. We are currently finalising the organisations and initiatives we will be partnering with, and we will be sharing those stories here as soon as they are confirmed. We want to be transparent about the impact your purchase is making, so watch this space.
How do I join the ARMOR community?
You can sign up through the Join Our Community bottom below, follow us on our social media platforms, or reach out to us directly via the contact form. We will keep you updated on everything — Bible studies, events, and more.
Do you have Bible studies or in-person meetups?
Yes! We run weekly Bible studies — three online sessions and one physical meetup in Nairobi each month. To get notified of upcoming sessions, join our mailing list below or follow us on social media.